Terms of Use

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and conditions outlined in this agreement. If you do not agree to these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and our company.

Description of Services

We provide professional visual marketing and graphic design services, including but not limited to brand identity development, marketing material creation, digital design solutions, and strategic visual communication consulting. Our services are delivered through various channels including direct consultation, digital platforms, and collaborative project management systems.

Service availability, features, and functionality may vary and are subject to modification without prior notice. We reserve the right to introduce new services, modify existing offerings, or discontinue certain features based on business requirements and market conditions.

User Responsibilities

Account Information

You are responsible for maintaining accurate and current information in your account and for all activities that occur under your account credentials. You must promptly notify us of any unauthorized use of your account or any other security breach.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to transmit, distribute, or store material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.

Content Submission

When submitting content, materials, or information for our services, you warrant that you have the necessary rights and permissions. You are responsible for ensuring that submitted content does not infringe upon third-party rights or violate applicable laws.

Intellectual Property Rights

Our Content

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, designs, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Client Work Product

Upon full payment for services, clients receive specified usage rights to work products created specifically for their projects. The scope of these rights is detailed in individual service agreements and may include limitations on modification, distribution, or commercial use.

Portfolio Usage

We reserve the right to display completed work in our portfolio, marketing materials, and promotional content unless specifically prohibited by confidentiality agreements. Client names and project details may be used for reference purposes with appropriate discretion.

Service Terms and Conditions

Project Scope

Each project begins with a detailed scope definition that outlines deliverables, timelines, responsibilities, and expectations. Changes to project scope may require additional agreements and may affect pricing and delivery schedules.

Payment Terms

Payment terms are specified in individual service agreements and typically require deposits or milestone payments. Late payments may result in project delays, additional fees, or suspension of services. All prices are quoted in Euros unless otherwise specified.

Revision Policy

Most service packages include a specified number of revision rounds. Additional revisions beyond the agreed scope may incur extra charges. Revision requests must be consolidated and provided in writing to ensure clear communication and project efficiency.

Delivery and Timelines

Project timelines are estimates based on agreed scope and client responsiveness. Delays in client feedback, content provision, or approval processes may extend delivery schedules. We strive to meet all deadlines but cannot guarantee delivery dates due to factors beyond our control.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the data practices described in our Privacy Policy.

We implement appropriate security measures to protect your personal and business information. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted through our systems.

Limitation of Liability

Our liability for any claims related to our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

This limitation applies regardless of the legal theory upon which the claim is based and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of third-party rights. This includes reasonable legal fees and costs associated with defending against such claims.

Termination

Termination by You

You may terminate your use of our services at any time. Termination of ongoing projects may result in charges for work completed up to the termination date, as specified in individual service agreements.

Termination by Us

We may suspend or terminate your access to our services immediately, without prior notice, for any breach of these terms, non-payment, or conduct that we determine to be harmful to our business or other users.

Effects of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination, including intellectual property rights, limitation of liability, and indemnification, will remain in effect.

Dispute Resolution

Informal Resolution

Before initiating formal dispute proceedings, we encourage direct communication to resolve issues. Many concerns can be addressed through open dialogue and mutual understanding.

Governing Law

These terms and any disputes arising from them are governed by the laws of Greece, without regard to conflict of law principles. Any legal proceedings must be conducted in the appropriate courts of Greece.

Alternative Dispute Resolution

Where possible and appropriate, disputes may be resolved through mediation or arbitration as an alternative to litigation. Such processes can be more cost-effective and efficient for all parties involved.

Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, internet outages, or other force majeure events. In such cases, our obligations will be suspended until the circumstances resolve.

Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance of the modified terms.

It is your responsibility to review these terms periodically to stay informed of any updates or changes that may affect your use of our services.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with enforceable terms that most closely reflect the original intent.

Entire Agreement

These terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and us regarding the use of our services. They supersede all prior communications, agreements, and understandings, whether written or oral.

Contact Information

If you have questions about these terms or need clarification on any provisions, please contact us through the methods available on our website. We are committed to addressing your concerns and providing clear communication about our service terms.